Dotcomology | Make Money Online

Dotcomology - The Science of Making Money Online

Feedback from Dotcomology readers:
"I'm already profiting handsomely by following your advice..."
"There are many folks in this industry who are not going to be very happy that you shared this information."
"The stuff you reveal is real-world practical advice that produces quick results..."
"... this comprehensive, 325 page ebook masterpiece - more than free, it is truly priceless!"
More Testimonials...
Previous Articles
Make It Work: Home business ideas on a budget

An Open Book: How to blog for cash

Find Subjects That Matter for a Profitable E-book

Making Money Online is becoming the Best Alternat...

Website Business Networking on a Budget

The Online Money Machine

Stay At Home Moms You Can Make Money Online

Generating Internet Income

Easy Money

Why start a home based business

Article Archives
2005-12-04
2005-12-11
2005-12-18
2005-12-25
2006-01-01
2006-01-08
2006-01-15
2006-01-22
2006-01-29
2006-02-05
2006-02-12
2006-02-19
2006-02-26
2006-03-05
2006-03-12
2006-03-19
Syndicate Dotcomology

Wednesday, February 08, 2006

Simple Ways to Provide Excellent Customer Service on eBay

Providing excellent customer service is important in any type of business setting, and it is no different when doing business on ebay. The way to get repeat customers, or even to attract future customers, is to go above and beyond the clients’ expectations and the services provided by other vendors. For serious ebay vendors, customer service is especially important because every single client can leave feedback stating whether the transaction was positive, neutral or negative. Those marks are visible to potential buyers, who will be turned off by a high number of neutral or negative transactions.

But with the abundance of sellers on ebay, how can a seller’s customer service standards stand out? The trick is to treat each transaction with a high level of attention and care. Here are the top three tricks to keeping customers coming back for more:

Be Attentive: Just like any other relationship in life, customers need attention and respect. Ebay business owners should be available to provide quick answers for customers within 24 hours at most. Potential customers feel ignored when potential vendors do not respond quickly.

Be Speedy: The best way to get positive feedback is to send clients’ items out ASAP. However, never rush as this can cause mix ups and mistakes. Vendors must be careful that they are sending the right item to the right customer at the right address – otherwise a speedy transaction can turn out to take much longer than necessary.

Provide Extras: Using tissue to pack adds a touch of class. Also, providing a short listing of other items for sale in the package can increase sales.

Dotcomology - The Science of Making Money Online

Plug-In Profit Site - Click Here To Follow 3 Easy Steps And I Will Personally Build A Money Making Website For You That's 100% Ready To Take Orders And Pull In Massive Residual Profits...


 

Recommended Resources:

Home Business

Plug-In Profit Site - Complete Money Making Site Setup FREE!

47 High-Impact Internet Marketing "How To" VIDEOS